About us

Boost your business with a powerful solution suite designed to reduce churn and drive revenue. Backed by A-rated insurance underwriters in every country where we operate, our device protection programs are fully compliant and managed by an in-house team of lawyers with over 50 years of collective experience. Our system integrates quickly and easily with your billing and POS platforms, ultimately empowering store reps to do what they do best – sell.

Wondering if we're the right fit for you? Visit our carrier or retailer section to learn more about what we offer.

Leadership Team

Get to Know Us

Who is eSecuritel/Brightstar Device Protection?

A proud subsidiary of Brightstar Corp. since 2011, eSecuritel, now Brightstar Device Protection, provides phone and device protection programs for millions of subscribers around the globe. We’re backed by two A-rated insurers and have an 80% customer approval rating. Learn more about us.

What is your mailing address?

Brightstar Device Protection
P.O. Box 03
Alpharetta, GA 30009-9998.

How do I become a business partner?

We work with Carriers and Retailers to find the best solutions to fit your needs; we pride ourselves on creating longstanding relationships with our customers. If you are interested in becoming a business partner, please fill out our contact form and we will get back to you within 3 business days.

What types of programs do you offer?

We offer completely customizable plans that range from damage extended warranty to full coverage (lost, stolen, accidentally damaged, and malfunctioning). Our offerings can even be integrated with special retention and leasing programs. Visit our Carrier or Retailer page for more information.

What is your relationship to Brightstar Corporation?

We're a wholly owned subsidiary of Brightstar, the world’s largest specialized wireless distributor and a leading global services company, serving mobile device manufacturers, wireless operators and retailers. Brightstar has a local presence in over 50 countries.