First, you must create or access your user profile by going to your provider’s program portal. You can do this by clicking the red "Are you a customer?" button above and selecting your provider from the drop down menu. Once you are on your provider's program portal, select "My Plan" and complete the needed information.
To speak with one of our customer care representatives, call us between 8am and midnight (EST), Monday through Friday; 8am to 10pm (EST) on Saturdays; and noon to 10pm (EST) on Sundays. You can locate your dedicated customer care number by visiting your service provider's program portal.
To view your billing information or to change your form of payment, log in to your personal account and then click on "My Billing."
Please contact our Customer Care Center to speak with one of our friendly representatives. Locate the customer care number dedicated to you by visiting your service provider’s program portal.